> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.mooz.pro/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I can't connect camera.

If MOOZ does not display your camera in the list of available devices, follow these steps to troubleshoot:

**Solution:**

1. **Test the camera on a website:**
   * Go to [**https://webcammictest.com/**](https://webcammictest.com/)
   * If the site shows video — the camera is functioning correctly.
   * If no video appears — check the drivers, connection, and system settings.
2. **For external cameras:**
   * Reconnect the camera via USB.
   * Try a different USB port.
   * Test the camera in other applications (Zoom, Skype).
3. **If the issue persists:**
   * **On Windows:** Check app permissions in **Settings → Privacy → Camera**.
   * **On macOS:** Go to **System Preferences → Privacy → Camera** → allow access for MOOZ.
   * Update your camera drivers.