My video quality is low

This behavior is usually related to the automatic adjustment of video quality to match the current internet speed, ensuring connection stability.

Solution:

Enable stable quality:

1. In the lesson interface, locate the video quality settings button (found near the camera icon).
2. Choose a setting:
3. • Select the "Auto-reduce video quality" option in the menu that opens.
   • Or, manually set a fixed video quality that your camera supports.
   • "Auto-reduce video quality" allows the app to smoothly adjust quality, minimizing jitter.
   • A fixed setting stabilizes the picture if your internet connection allows it.

Additional recommendation:

For better stability, ensure your internet speed meets the recommended values (check on speedtest.net: speed not lower than 25 Mbps, ping up to 100 ms). Use a wired connection instead of Wi-Fi whenever possible.

Updated on: 21/10/2026