I can't connect camera.

If MOOZ does not display your camera in the list of available devices, follow these steps to troubleshoot:

Solution:

1. Test the camera on a website:
2. • Go to https://webcammictest.com/
   • If the site shows video — the camera is functioning correctly.
   • If no video appears — check the drivers, connection, and system settings.
2. For external cameras:
3. • Reconnect the camera via USB.
   • Try a different USB port.
   • Test the camera in other applications (Zoom, Skype).
3. If the issue persists:
4. • On Windows: Check app permissions in Settings → Privacy → Camera.
   • On macOS: Go to System Preferences → Privacy → Camera → allow access for MOOZ.
   • Update your camera drivers.

Updated on: 21/10/2026