Articles on: Inside the classroom

The audio file is taking a long time to load for the student.

The issue might be related to your internet speed or your student's internet speed.


You and the student can check internet connection speed at speedtest.net.


The recommended speed for stable app performance is upload/download of at least 25 Mbps and a ping no higher than 100 ms.

Updated on: 21/10/2026

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